Group Policies

Human Rights Policy

The Group places importance on respect for human rights as a matter of social responsibility and will not infringe on the human rights of others and will take appropriate measures to correct any possible negative impact on human rights that may occur through its business activities. We express our support for and respect for international human rights norms, the International Bill of Human Rights, the International Labor Organization's (ILO) Declaration on Fundamental Principles and Rights at Work, and the Children's Rights and Business Principles, and we follow the UN Guiding Principles on Business and Human Rights in establishing policies and promoting initiatives to respect human rights. We will promote these policies and initiatives in accordance with the United Nations Guiding Principles for Business and Human Rights.

We will comply with the laws of the countries and regions in which we operate, and where there are differences between international human rights norms and local laws, we will strive to comply with internationally recognized standards if the content is more conducive to respect for human rights.

Scope of Human Rights Policy

For Employees

In accordance with international human rights norms and our corporate philosophy, we will promote to all directors and employees of our group the prohibition of discrimination, respect for diversity including race, nationality, ethnicity, creed, gender, social status, religion, age, mental or physical disability, sexual orientation, etc., prohibition of child labor and forced labor, minimum wage, promotion of labor practices, including the provision of a safe working environment and appropriate management of working hours. We also support freedom of association and the right to collective bargaining.

For Customers

The Group recognizes that its business activities may have a potentially negative impact on human rights and is committed to respecting the human rights of its customers.

For Suppliers and Business Partners

In addition to striving for responsible procurement activities, we demand that our suppliers and business partners who provide goods and services to our group also respect human rights.

Ongoing Human Rights Due Diligence

In accordance with the United Nations Guiding Principles on Business and Human Rights, the Group will conduct human rights due diligence as necessary and continue its efforts to identify, assess, prevent, and mitigate negative human rights impacts of its business activities.

Health Management Policy

The Group strives to improve the quality of life based on physical health, mental health, environmental health, and social health.

We will ensure a safe and comfortable working environment by taking into consideration the occupational health and safety of all employees.
We will comply with laws, regulations, and rules related to occupational health and safety, and strive to prevent occupational accidents and overwork.
We support the mental and physical health of our employees and actively engage in health management.
Promote improvement of mental health issues and support employees so that they can work with peace of mind.

Human Resource Development Policy

Our group believes that the source of value is "people", and that the growth of "people" is most important for the sustainable growth and development of the group.

We believe that "gaining diverse experiences through a variety of opportunities" is the key to employee growth, and we have clarified the skills and human resources required for our business activities and provide a system to support growth. At the same time, we continuously provide employees with opportunities to take on new challenges to motivate them to grow.

At the CAC Group, challenge means going beyond the status quo and constantly moving toward new goals. The company provides growth opportunities tailored to each employee and encourages employees to take advantage of these opportunities to proactively act toward achieving their goals, thereby promoting personal growth and business development.

Diversity and Inclusion Policy

Based on our corporate philosophy of "creating new value with advanced ICT on the world stage," our group provides valuable solutions globally that contribute to innovation in various areas of society and business.
To this end, it is essential to foster an inclusive corporate culture that respects the diverse ideas and values of each employee, while enabling them to maximize their individual abilities.

The CAC Group is committed to promoting diversity and inclusion that allows employees to respect each other's ideas and abilities regardless of gender, age, nationality, disability, gender identity, sexual orientation, or any other factor.

We will embrace the values of each employee.
We will create an environment that allows everyone to maximize his or her abilities.
We will strive to create a corporate culture that is not bound by convention but encourages the inclusion of new perspectives.
We will strive to create a work environment that allows for diverse work styles.

Environmental Policy

Based on our corporate philosophy of "creating new value with advanced ICT in the global field," our group will conduct activities with consideration for the impact on the global environment and strive for continuous improvement toward environmental preservation.

In promoting our business activities, we will comply with domestic and international environmental laws, international conventions, and agreed-upon agreements.
Minimize the environmental impact of our overall business operations, including the reduction of greenhouse gases to help prevent climate change.
We will strive to reduce our environmental impact in new businesses and in the expansion of existing businesses.
Promote energy and resource conservation, waste reduction, and environmentally responsible purchasing.

Quality Policy

Based on our corporate philosophy of "creating new value with advanced ICT in the global field," our group is a global provider of valuable solutions that contribute to innovation in various areas of society and business. To achieve this mission, we have established a quality policy and are committed to ensuring the quality and safety of our products and services, thereby fulfilling our social responsibility by providing reliability and peace of mind to our customers.

Pursuing quality and safety of products and services using advanced ICT.
We ensure compliance by strictly following regulations and laws related to our products and services.
We take our customers' opinions and requests seriously and engage in continuous improvement activities to enhance quality.
We strive to enhance public trust by accurately and appropriately disclosing information on the quality and safety of our products and services.

Investment and Procurement Policy

Based on our corporate philosophy of "creating new value with advanced ICT in the global field", the CAC Group has established this investment and procurement policy, as it is necessary to work throughout the entire supply chain to carry out this philosophy. In addition to complying with this policy ourselves, the CAC Group is committed to building good relationships of trust with our business partners and contributing to the creation of a sustainable society.

We will respect domestic and international human rights norms and eliminate all forced labor, child labor, harassment, and discrimination throughout our supply chain.
We will ensure compliance with procurement laws and regulations in each country and region and conduct fair and appropriate business transactions based on sound corporate ethics.
We will strive to protect the global environment through initiatives such as reducing environmental impact and efficient use of resources.
We will consider the development of local communities in Japan and abroad and aim to coexist in harmony with society together with our business partners.

Compliance Policy

The CAC Group(CAC Holdings, its subsidiaries and its main affiliates; hereinafter the same), strongly recognizing its social and public responsibility as a corporation, in order to strengthen the understanding and trust of society, defines compliance as “the strict observance of laws, ordinances, and ethical standard, and the improvement of corporate ethics and honesty.” Based on “Five Values ,” the Group’s basic principle of compliance is to establish basic business conduct guidelines for compliance and to put into place and operate a compliance promotion system.

Basic Guidelines for Business Conduct

Maintain and promote fair and free competition.
Never conduct insider trading.
Correctly recognize and respect the value of intellectual property.
Resolutely sever all relations with antisocial forces and groups
Do not make any improper bribes or provide favors.
Provide high-quality, safe, and reliable services to clients.
Respect clients and properly disclose information.
Properly manage client information and non-public information.
Carefully select and place orders to outside contractors.
Maintain a worker-friendly environment that amply considers human rights.
Contribute to the healthy development of society as a member of society.

Risk Management Policy

Based on our corporate philosophy of "creating new value with advanced ICT in the global field," our group provides valuable solutions globally that contribute to innovation in various areas of society and business. To this end, we fulfill our social responsibilities and assess and effectively manage the various factors affecting our business objectives. We enhance corporate sustainability by comprehensively assessing risks and addressing them from an organization-wide perspective.

Through regular risk assessments, we identify and evaluate risks arising from changes in the business environment and respond to them at the appropriate time
By appropriately addressing risks, we prevent the occurrence of major risks, and if risks do materialize, we minimize their impact and prevent their recurrence.
Systematically organizing risk management activities and ensuring participation of all officers and employees to enhance their effectiveness.
Take appropriate measures to meet legal requirements and internal control requirements of the Corporate Law.

Information Security Policy

Based on our corporate philosophy of "creating new value with advanced ICT on the world stage," our group is committed to providing valuable solutions that contribute to innovation in various areas of society and business on a global scale. To this end, it is our social responsibility to protect the information assets entrusted to us by our customers and the information assets of our group from various threats, such as leakage, falsification, and destruction caused by disasters, accidents, and cyber attacks, as well as to prevent the suspension of operations due to cyber attacks. We also recognize that preventing business stoppages due to cyber-attacks is a social responsibility and an important management issue that leads to customer trust. We also recognize that our information security measures cover the entire supply chain, including domestic and overseas offices and subsidiaries, business partners, and contractors. To achieve these goals, we have established a basic policy for information security, and all employees will work together to ensure information security.

Motion of Information Security Risk Management

The Group recognizes information security risk as a management risk for which management should be responsible and has appointed a Chief Information Security Officer to oversee maintaining and improving information security. The Chief Information Security Officer will establish information security policies and other internal regulations and strive to continuously implement and improve information security measures under the leadership of management in accordance with the understanding of information security risk and risk analysis.

Employee Training

Each director and employee of our group understands the importance of information security, complies with the information security policy, and makes daily efforts to acquire the necessary knowledge and skills. In addition, the Group will regularly provide the necessary information security education and training to its officers and employees to ensure that its information security efforts are solid.

Management of Outsourced Contractors

When the Group outsources its operations, it will clearly define the requirements related to information security by contract, after thoroughly examining the reliability and information security initiatives of the outsourced company. In addition, we conduct periodic audits and evaluations to confirm that the information security measures of the outsourced company are properly implemented.

Information Security Incident Response

In the event of an information security incident, we shall take appropriate and strict measures, share information, and make a public announcement in cooperation with relevant organizations, to minimize damage to our customers and our Group, to ensure the prompt continuation of our business, and to prevent recurrence of such incidents.

Internal Audit

Internal audits of information security are conducted periodically or irregularly to verify that laws and regulations concerning information security, as well as rules and regulations established by the company, are observed and function effectively in the execution of operations.

AI Basic Policy

Under the CAC Vision 2030, "Evolving into a corporate group that consistently makes a positive impact on society, with technologies and ideas," the CAC group conducts business activities with the aim of enabling people to exercise their diverse imaginative and creative abilities which are unique to humans through the provision of digital technologies.

One of the digital technologies that we are promoting is AI (Artificial Intelligence) technology, which we are proposing as a core technology.

In response to the rapid development of AI technology, we have recently established the group’s basic AI policy, which aims to create new value through the utilization of AI technology, while ensuring safety and coexistence with stakeholders.

The Group will continue to contribute to and fulfill its responsibilities to society through the provision of AI and services and the resolution of social issues, while placing emphasis on fairness, safety, and the security of users, aiming to be a trusted presence in society.

AI Innovation through Co-Creation

We will strive for mutual understanding through dialogue with various stakeholders in the development, operation, and utilization of AI. We will also continuously improve AI and promote innovation, keeping in mind the other policies described in this basic policy.

Pursuit of Fairness

To avoid unfair discrimination, bias, or a particular worldview incorporated and reinforced in the AI model through educating AI, we will pay attention to the quality of data for training and consider various settings.

Improvement of Transparency

We will ensure transparency in AI training and operational processes and strive to present the basis for AI decisions in a way that is easy for humans to understand.

Ensuring Safety

Our priority is to ensure safety so that AI does not cause unintended consequences and harm to humans.

Security and Privacy

To prevent unforeseen adverse effects in the use of AI, we will strive to ensure security and respect privacy, and provide AI that our customers can use with a sense of security.

Human Resource Development

We will contribute to the creation of a better society by fostering human resources who will promote the development, operation, and utilization of AI, and by having these human resources take charge of our business.

Compliance with Laws and Regulations

We will utilize AI in compliance with the laws and regulations of the countries and regions in which we operate.